A virtual press conference from Sound & Video Contractor

Black Box Honored By Aspect For Exceptional Service

PITTSBURGH, PENNSYLVANIA, February 6, 2009 — Black Box Corporation (NASDAQ:BBOX), an industry-leading provider of voice communications , data infrastructure , and product solutions announced today it has won the Service Excellence award from Aspect. This is the second consecutive year that Black Box has received the award for exceptional service performance from Aspect, a unified communications and contact center software and services provider.

Black Box received the award by earning the highest satisfaction ratings of any Aspect North American Partner for resolving customer issues. The award also encompasses the quantity and quality of technical resources Black Box has devoted to Aspect products and services.

“We are truly honored to be recognized again for our dedication to service,? said Steve (Andy) Anderson, Black Box Regional Vice President. “Our continued partnership with Aspect allows us to offer the best solutions to our clients for contact centers and performance optimization.?

Black Box and Aspect have been business partners for more than 20 years. Black Box is the largest North American distributor of Aspect contact center applications.

“Aspect relies on dedicated and innovative partners such as Black Box to help us educate our customers and prospects on the value that unified communications can bring to the contact center and the enterprise,? said Gwen Braygreen, Vice President of Sales Operations, Aspect. “Black Box’s ongoing excellence and commitment to delivering quality training and services for Aspect customers has made the company a valuable member of our team.?

In addition to Black Box’s robust offering of contact center solutions, the company also offers an extensive portfolio of communications solutions, including traditional telephony, VoIP, unified communications, messaging, mobility, network security, and maintenance.

About Black Box

Black Box is the world’s largest technical services company dedicated to designing, building and maintaining today’s complicated data and voice infrastructure systems. Black Box services 175,000 clients in 141 countries with 191 offices throughout the world. To learn more, visit the Black Box Web site at http://www.blackbox.com.

Black Box® and the Double Diamond logo are registered trademarks of BB Technologies, Inc. Any third-party trademarks appearing in this press release are acknowledged to be the property of their respective owners.

About Aspect

Aspect provides software and consulting services that turn the potential of unified communications into real business results across the enterprise and in the contact center. Applying 35 years of insight and experience, Aspect helps two-thirds of the FORTUNE Global 100, as well as small and medium enterprises, power their business processes with communications. For more information, visit www.aspect.com.

Aspect and Aspect Software are either trademarks or registered trademarks of Aspect Software, Inc., in the United States and/or other countries. The names of other companies and products mentioned herein may be the trademarks of their respective owners.

Contact:

Black Box Corporation
Gary Doyle
Director – Investor Relations
Phone: 724-873-6788
E-mail: investors@blackbox.com

Digg Syndication Del.icio.us Syndication Google Syndication MyYahoo Syndication Reddit Syndication

Related Topics: News

BVE 2015: FOR-A to Present New Vision Mixer and Server
Lenny Kravitz Goes Wireless With Shure Axient®
Meyer Sound LEO Goes “Gangnam Style” with Psy in South Korea
L.O.C. FOH Mixer on Meyer Sound LEO and LYON: “Whatever Sound I Put In is Exactly What Comes Out”
Matrox at the 2015 NAB Show — Product Preview
Christie Delivers Undisputed Performance with Launch of 30,000 Lumen Christie Boxer 4K30 Projector
Christie H Series Joins Powerful and Distinguished 1DLP Roster
Vegas Dealers Can Hit the Jackpot with AV Warehouse’s HD Technology Showcase February 26 – 27 at the Las Vegas Country Club
Masque Sound Delivers a Basket Full of Sonic Goodies in Revival of Sondheim and Lapine’s Fairy Tale Inspired Musical, Into the Woods
New Clay Paky Stormy Fixtures Join Slipknot Tour

About

Stay up to date on the latest technology news. Select press representatives post company news several times a day. Check back often to get the latest news on product releases, mergers and acquisitions, and product applications. To be included in this virtual press conference, please contact The Wire.

Calendar

February 2009
M T W T F S S
« Jan   Mar »
 1
2345678
9101112131415
16171819202122
232425262728  

Your Account

Subscribe

Subscribe to RSS Feed

Subscribe to MyYahoo News Feed

Subscribe to Bloglines

Google Syndication