A virtual press conference from Sound & Video Contractor

Digital Projection Adds Service Coordinator to Customer Support Team

ATLANTA, GA – April 1, 2010 Digital Projection Inc. (DPI), an Emmy® Award-winning manufacturer of high performance projection systems, recently announced the appointment of Kristina Odom as service coordinator. In this newly created role, Odom will assist in the organization and execution of all technical service and support related activities at Digital Projection’s North America headquarters. This vital position assures DPI’s expanding base of customers and dealers will experience a consistently proactive stream of updates and communication relating to service requests. Odom has already commenced working with DPI’s extensive dealer network.

With her extensive customer support and project management experience, Odom adds a key link in the line of communication between DPI’s dealers and the company’s technical support team. Primarily, Odom will work with DPI’s Technical and Customer Service Managers to assure timely completion of all service orders. In addition, Odom will manage communication between the DPI technical group and the integrator/dealer placing the support request. This is an important link with respect to setting and meeting service support timelines, as well as expediting the turnaround of equipment sent to DPI for service.

Odom will also assist the Technical Service Manager in the scheduling and coordination of field repair and support requests. As inventory and service go hand in hand, the support coordinator will also provide insight into the review and determination of appropriate spare parts inventory levels. One coordination point allows for the cohesive management of service request scheduling, processing repair evaluations and estimates.

Mike Akridge, VP of Operations for Digital Projection Inc., commented, “Kristina is a great addition to DPI’s already robust customer and technical service teams. DPI’s dealers now have a dedicated contact for all service-related status updates, which we feel is vital to assuring we deliver the best support experience possible.?

Odom remarked, “Everyone gets to write their own story in life. I’m glad I’m able to include the Digital Projection team in mine. There couldn’t be a better group of people to know and work with.?

Kristina Odom can be reached at 770-420-1350 or kodom@digitalprojection.com from 8:30 am to 5:30 pm EST.

About Digital Projection International
Founded in 1989, Digital Projection International (DPI) has been instrumental in the development and application of Digital Light Processing™ technology by Texas Instruments for projection systems. DPI introduced the world’s first 3-chip DLP® projector in 1997, and has since delivered expert system engineering and world-class customer services, thus maintaining its position as a digital imaging pioneer.

DPI’s groundbreaking projection research and development has garnered the admiration of industry professionals around the world. This has earned the company many awards, including two Emmy® Awards for Outstanding Achievement in Engineering Development by the Academy of Television Arts and Sciences. DPI remains the first and only projector manufacturer to win the coveted award.

Today, DPI manufactures and distributes an extensive line of ultra high-performance 3-chip and single-chip DLP® projection systems. These projectors are the reference standard for demanding applications such as 3D immersion, large-venue, live-event staging, fortune 5000, education, medical and scientific research, command and control, digital cinema, commercial entertainment, worship and elite home cinema.

The Walt Disney Company, Panasonic, Dolby Laboratories Make Cornerstone Donations to SMPTE Centennial Campaign
Primestream Products on Display at CAPER 2014:
Wohler Products at CCW 2014
Easy Access Distribution’s 15th Annual Emerging Technologies & Home Awareness Expo Draws 185 Integrators
Christie Interactive Visual Solutions Light Up Smartweek 2014
Christie’s Revenue-Generating Experiential Digital Signage Delights ShowEast Attendees
Yamaha Presentation Room Set for Parsons Audio Expo
DANLEY DOES DOUBLE DUTY FOR RICHWOODS CHRISTIAN CHURCH AND SATELLITE LOCATION
BenQ Now Shipping RP551+ Interactive Multitouch Panel
Christie Displays Broad Advanced Technology Solutions for Government Sector at GTEC 2014

About

Stay up to date on the latest technology news. Select press representatives post company news several times a day. Check back often to get the latest news on product releases, mergers and acquisitions, and product applications. To be included in this virtual press conference, please contact The Wire.

Calendar

April 2010
M T W T F S S
« Mar   May »
 1234
567891011
12131415161718
19202122232425
2627282930  

Your Account

Subscribe

Subscribe to RSS Feed

Subscribe to MyYahoo News Feed

Subscribe to Bloglines

Google Syndication