A virtual press conference from Sound & Video Contractor

Enhanced Employee Web Portal Provides Cloud Access to Tigerpaw Client Information

tigerpaw-logo.jpg

logo

Web Access Provides Employee Connectivity On-Site
BELLEVUE, NE (July 14, 2010) — Tigerpaw Software, Inc., developer of the most comprehensive business building software for technology providers, today announced its enhanced Employee Web Portal, designed in part by its Client Advisory Group (CAG). The enhanced Employee Web Portal provides IT and telecommunications providers with real-time web access to the information in Tigerpaw that they can use to win new business on-site, improve service levels, and capture more billable time from the field to better serve their customers.
“The Employee Portal is designed by Tigerpaw with input from our Client Advisory Group, using state of the art Microsoft ASP.NET technology,? said James Foxall, president of Tigerpaw Software. “Tigerpaw established this group of key customers to ensure that we are delivering the tools and features that our customers need most, and that we deliver them in a way that optimizes our customers’ daily workflow.?
Tigerpaw’s Employee Web Portal provides users with web access to a client’s most valuable information so that a field service technician or sales representative can better service their clients and sell more products – from any location. When an employee visits a customer’s site, they can view the client’s past service history, update the service order, and enter time. Graphical charts and drill-down lists helps users manage their tasks, and manage their workflow via the web.

The Tigerpaw Employee Web Portal also provides its users with the opportunity to quote the best product at the right time to help close deals faster. Full quoting and sales management capabilities are built into the Employee Web Portal. Pulling from a full price list in Tigerpaw, users can access sales opportunities to quote, up-sell, and cross-sell services as a smarter way of addressing client issues and delivering immediate service.

Benefits of using the Tigerpaw Employee Portal:

• Work remotely
• Manage service tickets and quotes at a client site
• Enter time quickly and accurately from the customer location
• Create quotes and capture customer signatures while visiting

The Tigerpaw Employee Web Portal is available for distribution after July 12, 2010. Contact Tigerpaw directly at 800-704-9009 or by email at info@tigerpawsoftware.com for more information.

About Tigerpaw
Tigerpaw is the leading provider of business building software designed for technology providers. The award-winning Tigerpaw solution is the most comprehensive suite of tools available to help IT, telephony, security, audio/video, and point of sale businesses create growth. Tigerpaw enables businesses to deliver a higher level of service while achieving greater profitability by managing, automating and integrating service, CRM, inventory, sales, marketing, purchasing, workflow, and accounting. Tigerpaw ensures that sales calls are never forgotten, customer requests don’t fall through the cracks, SLAs are met, and technician time is always billed. With Tigerpaw, all of your employees share customer information from a single database, through one powerful application. For over 25 years, Tigerpaw has helped more than 25,000 technology providers increase sales, provide better service, produce bids faster, order and track equipment, manage projects, and bill faster. www.tigerpawsoftware.com

All trademarks are the properties of their respective owners

Digg Syndication Del.icio.us Syndication Google Syndication MyYahoo Syndication Reddit Syndication

Related Topics: News

ASHLY AUDIO PROCESSING AND MULTI-CHANNEL AMPS REVAMP CHICAGO AREA MALL
Blackmagic Design announces ATEM Camera Control Now Available
ABS Lighting Grid Upgrade Improves Studio Versatility, Reduces Energy Costs for TV Tacoma
Power Music of Denmark Takes Newly Purchased HARMAN’s JBL VTX Line Arrays and Crown I-Tech HD Amplifiers to ABC Beach Party
USO’s 4th of July Pitbull Concert at the White House Celebrates Veterans with Event Tech and HARMAN Professional
Severtson Screens Updates Legacy Series with Acoustically Transparent Screen Material; Launched at 2014 CEDIA Expo
Rockdale Town Hall Upgrades to State-of-the-Art Audio System with HARMAN’s JBL Loudspeakers and Soundcraft Digital Console
Wohler Provides Custom Monitoring Solution to France Télévisions
The Music Producers Guild Backs Fair Digital Deals
Paul Hatt Takes HARMAN’s Soundcraft Vi4 Console On The Road With Paolo Nutini

About

Stay up to date on the latest technology news. Select press representatives post company news several times a day. Check back often to get the latest news on product releases, mergers and acquisitions, and product applications. To be included in this virtual press conference, please contact The Wire.

Calendar

July 2010
M T W T F S S
« Jun   Aug »
 1234
567891011
12131415161718
19202122232425
262728293031  

Your Account

Subscribe

Subscribe to RSS Feed

Subscribe to MyYahoo News Feed

Subscribe to Bloglines

Google Syndication