We have launched our new site! The Wire backend has moved to www.svconline.com. Your can log on now with your e xisting credentials. For your reference, posting instructions have been sent to your email. Note: postings made to the old backend will be redirected through Thursday Feb 19th. Please make the switch to www.svconline.com as soon as possible.


If you have questions please email thewire@svconline.com.


Looking forward to seeing you on the new site!

A virtual press conference from Sound & Video Contractor

New Facility in Europe Brings Wohler Customers Faster, Simpler Access to Support and Repair Services

SAN FRANCISCO — July 28, 2010 — Wohler Technologies today announced the opening of a new Wohler service center serving customers in the EMEA territory. Based in France, the Wohler EMEA Service Center will act as the first line of second- and third-tier support for Wohler customers, not only enabling faster turnaround times, but also simplifying administrative paperwork and shipping procedures. First-tier support and administrative tasks, such as RMA requests, will continue to be handled by staff at Wohler’s U.S. headquarters.

“The increasing adoption of Wohler systems across the EMEA market led us to establish this new service center, which gives our customers an added degree of confidence and peace of mind in accessing repair services,” said Carl J. Dempsey, Wohler president and CEO. “With a ‘local’ service center, our customers will be able to realize improved efficiency, delivery times, and shipping costs while enjoying the convenience of working with their preferred intra-Euro shipping firm and avoiding U.S. Customs paperwork for temporary re-importation of goods.”

Customers in EMEA markets previously sent units directly to Wohler’s U.S. office for repair. Now they will be able to ship them to Wohler’s service center in Europe, reducing both shipping costs and delays. The center will provide support and service for the entire range of Wohler products, and its location in the same or nearby time zone will facilitate timely responses to customer inquiries.

Lorys Tildian will manage the Wohler EMEA Service Center, which will be staffed by service engineers according to demand. Customers may contact the Wohler EMEA Service Center by e-mail at SupportEurope@wohler.com. The center’s delivery address is:
Wohler EMEA Service Center, c/o Ashiv
Les Perrettes
26120 Bercelonne
France

Information about Wohler and the company’s products is available at www.wohler.com.

# # #

About Wohler Technologies Inc.
Wohler Technologies Inc. offers a comprehensive range of products that simplify analog and digital source monitoring in facilities of all sizes and complexity. The San Francisco Bay Area-based company was founded in 1987 and, through constant innovation, continues to be a world leader in providing in-rack audio, video, and data monitoring and captioning solutions for the broadcast, motion picture, and professional audio/visual markets. More information about Wohler and its solutions is available at www.wohler.com.

ENDS

Digg Syndication Del.icio.us Syndication Google Syndication MyYahoo Syndication Reddit Syndication

Related Topics: New Products, News

Joseph Cornwall Named to InfoComm University Faculty
Train Your Employees with Style…Corporate Car Leasing Training Center Goes Interactive!
Platinum Tools® Debuts Net Prowler™ PRO Test Kit
BrightSign Unveils Plans for 2015 Digital Signage Expo
Canterbury Church Gains Invisible Intelligibility with Renkus-Heinz Iconyx
Symetrix’ Busy 2015 Training Program to Highlight Advantages of Dante-Based DSP
AV Concepts Pushes Envelope with Dante Media Networking for Live Event Production
Masque Sound Helps Audiences Explore The Mystery of Love & Sex
Metric Halo Supports SCA Spring Fling
Sergio Mendes and will.i.am have a (Governors) Ball with DPA Microphones

About

Stay up to date on the latest technology news. Select press representatives post company news several times a day. Check back often to get the latest news on product releases, mergers and acquisitions, and product applications. To be included in this virtual press conference, please contact The Wire.

Calendar

July 2010
M T W T F S S
« Jun   Aug »
 1234
567891011
12131415161718
19202122232425
262728293031  

Your Account

Subscribe

Subscribe to RSS Feed

Subscribe to MyYahoo News Feed

Subscribe to Bloglines

Google Syndication