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AVI-SPL’s Tim Riek to Lead Service Operations Team

Riek to Maintain Responsibility for Procurement

Tim Riek

AVI-SPL, the largest global integrator for audio and video communications systems and services, today announced that Tim Riek will be leading its service operations team. Riek has held several operations positions throughout his eight-year tenure with the company, most recently serving as Vice President of Procurement. In this expanded role, Riek will continue to oversee the procurement efforts at AVI-SPL while taking on new responsibilities aimed at enhancing the company’s technical support infrastructure.

“Tim has done a great job efficiently managing procurement, and we want to leverage his capabilities across a wider range of services,? said Mike Brandofino, executive vice president, Video and Unified Communication at AVI-SPL. “With the popularity and growth of AVI-SPL’s Customer Care and Customer Care Plus service programs, this change illustrates the company’s ongoing commitment to focusing resources on achieving the highest level of operational integrity. By leveraging AVI-SPL’s expansive breadth of technical and professional resources the company will continue to deliver innovative and reliable service solutions,? he added.

Riek’s new responsibilities include supporting the development of AVI-SPL’s centralized technical support groups, providing operational guidance to the video implementation and network assessment delivery teams, and managing manufacturing processes in support of AVI-SPL private-label products such as Caméléon and Teacher’s Pet.

“AVI-SPL has incredible talent within the services organization,? said Riek. “As the technology solutions we deliver continue to evolve our support of these solutions must also broaden in scope. I am looking forward to working with the team to expand on existing strategies and evaluate new opportunities to deliver dependable, best-in-class service for our customers.?

Riek holds a Bachelor of Business Administration from Stetson University and a Master of Business Administration from The University of Tampa. He is also InfoComm CTS certified.

Supporting Links
• Riek Headshot (high-res)
• AVI-SPL Blog
• Follow AVI-SPL on Twitter

Recent Announcements
AVI-SPL Launches Caméléon TelePresence
AVI-SPL President Stephenie Scanlon Announces Retirement

About AVI-SPL
Headquartered in Tampa, Fla., AVI-SPL is the result of a merger between Audio Visual Innovations (AVI) and Signal Perfection, Ltd. (SPL). In aggregate, the company has more than 40 years of experience and has completed more than 25,000 installations globally, providing clients with innovative audio and video communications solutions backed by a strong tradition of high quality and exceptional customer service. As the largest global integrator for audio and video communications systems and services, AVI-SPL is uniquely positioned to deliver the most comprehensive line-up of presentation collaborative solutions, including: managed conferencing, systems integration, sales and rentals, complete staging and production, managed conferencing, IP integration and event management. For more about AVI-SPL, visit www.avispl.com.

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