A virtual press conference from Sound & Video Contractor

Black Box Recognized By Shoretel For Outstanding Customer Satisfaction

PITTSBURGH, PENNSYLVANIA, September 30, 2010 – Black Box Corporation (NASDAQ:BBOX), an industry-leading provider of voice communications, data infrastructure, and product solutions announced today that it has been recognized by ShoreTel for outstanding achievement in customer satisfaction for the reporting period from July 1, 2009 through June 30, 2010 with an average score of 94.6 out of 100.

“The score reflects a world-class level of professionalism and customer care in network assessment, system design, project management, end-user training, and post-sale follow-up as reflected in the ShoreTel customer satisfaction surveys conducted by an objective third party during that period,? said John W. Combs, ShoreTel Chief Executive Officer. “It is partners like Black Box that ensure that our customers are not only satisfied, but are delighted with ShoreTel products and services.?

As a partner of ShoreTel, Black Box helps customers navigate a world of voice over IP (VoIP) options, including LAN, WAN, call center, voice and data application integration, technology deployment, and training and support.

“This recognition further confirms the commitment that all Black Box Team Members have to continually provide the best customer service in the industry,? said Terry Blakemore, Black Box’s president and chief executive officer. “We look forward to continuing to grow on a national basis with ShoreTel.?

About Black Box

Black Box is a leading technical services company dedicated to designing, building, and maintaining today’s complicated data and voice infrastructure systems. Black Box services more than 175,000 clients in 141 countries with 194 offices throughout the world. To learn more, visit the Black Box Web site at http://www.blackbox.com.

Black Box® and the Double Diamond logo are registered trademarks of BB Technologies, Inc. Any third-party trademarks appearing in this press release are acknowledged to be the property of their respective owners.

About ShoreTel

ShoreTel, Inc. (NASDAQ: SHOR) is the provider of brilliantly simple Unified Communication (UC) solutions based on its award-winning IP business phone system. We offer organizations of all sizes integrated, voice, video, data, and mobile communications on an open, distributed IP architecture that helps significantly reduce the complexity and costs typically associated with other solutions. The feature-rich ShoreTel UC system offers the lowest total cost of ownership (TCO) and the highest customer satisfaction in the industry, in part because it is easy to deploy, manage, scale and use. Increasingly, companies around the world are finding a competitive edge by replacing business-as-usual with new thinking, and choosing ShoreTel to handle their integrated business communication. ShoreTel is based in Sunnyvale, California, and has regional offices in Austin, Texas, United Kingdom, Sydney, Australia and Munich, Germany. For more information, visit http://www.shoretel.com.

Contact: Black Box Corporation
Gary Doyle
Director – Investor Relations
Phone: 724-873-6788
E-mail: investors@blackbox.com

Digg Syndication Del.icio.us Syndication Google Syndication MyYahoo Syndication Reddit Syndication

Related Topics: News

An Array of Clay Paky Lighting Fixtures Helps “The Tonight Show Starring Jimmy Fallon” Shine
FELLOWSHIP BIBLE CHURCH UPGRADES TO DANLEY SOUND LABS
TRUE COLOURS MIXES BIGGER PROJECTS WITH THE BOX® FROM API
Soundfirm Installs Australia’s First Meyer Sound Cinema System for Dolby Atmos Dubbing Stage
Nashville Music Club Thrives with Dante™ Audio Networking
Media Vision Launches Microphone Buyback Program
Masque Sound Takes Lincoln Center Theater Audiences on a Sonic Tour of New York City in Moss Hart’s Autobiographical Play, Act One
West Coast Catalyst AV Distribution Network Member Custom Plus Distributing Announces Expansion in Northern California
PixelFLEX Adds FLEXLite to Growing Line of LED Screens
HARMAN’s dbx DriveRack PA2 Loudspeaker Management System Makes A Night and Day Difference for Live Sound Engineer Whitney Day

About

Stay up to date on the latest technology news. Select press representatives post company news several times a day. Check back often to get the latest news on product releases, mergers and acquisitions, and product applications. To be included in this virtual press conference, please contact The Wire.

Calendar

September 2010
M T W T F S S
« Aug   Oct »
 12345
6789101112
13141516171819
20212223242526
27282930  

Your Account

Subscribe

Subscribe to RSS Feed

Subscribe to MyYahoo News Feed

Subscribe to Bloglines

Google Syndication