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SnapAV Nabs Former Niles Audio Tech Support Manager John Hamilton; Aims to Double Size of Tech Support Dept. and Implement Advanced Support

Charlotte, NC – SnapAV, a manufacturer and exclusive source of more than 1,000 high-quality solutions for the custom A/V channel in the US and Canada, has hired John Hamilton as Tech Support Manager.

Hamilton’s career spans product development, sales and training management positions with both consumer electronics manufacturers and systems integration companies. During his 11-year tenure as Niles Audio Corporation’s Tech Support Manager, Hamilton established himself as an industry leader.

In his new role, Hamilton will be charged with the task of doubling the size of SnapAV’s technical support team these next 12 months. He will also handle the development of informational documents including FAQS and technical support bulletins.

”I’m looking forward to taking an already spectacular team to the next level,” says Hamilton. “This is especially crucial given SnapAV’s massive growth and expansion into such categories as media distribution and surveillance, to name few. I see great things in the future and look forward to a long, rewarding career with SnapAV.”

Last year CE Pro Magazine awarded SnapAV’s tech support team with its 2011 Gold Quest for Quality Award.

About SnapAV: Established in 2005 by custom integrator Jay Faison and based in Charlotte, North Carolina, SnapAV is a manufacturer and exclusive source of more than 1,000 installer-friendly products for the custom A/V channel. SnapAV empowers custom installers to run more efficient businesses. The company provides high quality, lucrative products supported by best-in-class online ordering and customer service. All products are protected by zero-tolerance Internet sales policies and many feature lifetime warranties. www.snapav.com

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