A virtual press conference from Sound & Video Contractor

X2O Media’s Remote Video Expert Recognized With Sound & Video Contractor’s Most Innovative Products Award

Interactive Application Featuring Video Conferencing Capability Selected as Winner by SVC Readers

MONTREAL — Jan. 9, 2014 — X2O Media, a provider of visual communications software, today announced that its X2O Remote Video Expert interactive video call application was selected by readers of Sound & Video Contractor (SVC) as one of the magazine’s 2013 Most Innovative Products. Ideal for retail, banking, and healthcare settings, the solution enables customers to engage in real-time video conference calls with customer service agents, directly from touchscreen displays.

“With its video conferencing capabilities, X2O Remote Video Expert takes interaction to a completely new level in any setting, empowering users with product information, media content, live chats with service agents, and more,” said X2O Media President and CEO David Wilkins. “It is an honor to be recognized for the application with a SVC Most Innovative Products award. That our solution was selected by the magazine’s readers — the same A/V professionals for whom it was designed — speaks volumes to its functionality and value in any setting.”

X2O Remote Video Expert is made possible through the integration between the X2O visual communications platform and industry-standard video conferencing systems and software. Using touchscreens placed throughout strategic locations in settings such as retail stores, customers can obtain detailed product information, locate products on a map, browse store ads, perform price checks, consult store websites, and read ratings for specific products of interest.

When further information is required, customers can instantly have a live conversation with a customer service agent via X2O Remote Video Expert for seamless two-way interaction. In a more consultative setting and when paired with a second touchscreen, X2O Remote Video Expert enables customer service agents to share files, product specifications, and their desktops in real time — leading to even more personalized information in order to facilitate purchasing decisions or create upsell opportunities.

Traditionally chosen by the editors of SVC, this year’s Most Innovative Products award winners were voted on by the magazine’s readership and selected from a short list of more than 60 products. Winners were featured in the Dec. 2013 issue of SVC.

More information about X2O Media is available at www.x2omedia.com.

# # #

Photo Link: www.ingearpr.com/X2OMedia/X2OMedia-X2O_Remote_Video_Expert.jpg

About X2O Media
X2O Media is a leading software developer of real-time visual communication solutions that significantly improve communications throughout the enterprise. X2O’s solutions facilitate the creation and delivery of video and graphics-rich content to digital displays, employee desktops, and mobile devices. Applications include corporate news channels, dynamic corporate dashboards, real-time emergency messaging, and more. X2O’s products and services are sold and supported globally, through a network of experienced distribution partners. More information about X2O Media is available at www.x2omedia.com.

http://twitter.com/X2OMedia

http://www.youtube.com/X2OMedia

All trademarks and registered trademarks mentioned herein are the property of their respective owners.

Digg Syndication Del.icio.us Syndication Google Syndication MyYahoo Syndication Reddit Syndication

Related Topics: News

An Array of Clay Paky Lighting Fixtures Helps “The Tonight Show Starring Jimmy Fallon” Shine
FELLOWSHIP BIBLE CHURCH UPGRADES TO DANLEY SOUND LABS
TRUE COLOURS MIXES BIGGER PROJECTS WITH THE BOX® FROM API
Soundfirm Installs Australia’s First Meyer Sound Cinema System for Dolby Atmos Dubbing Stage
Nashville Music Club Thrives with Dante™ Audio Networking
Media Vision Launches Microphone Buyback Program
Masque Sound Takes Lincoln Center Theater Audiences on a Sonic Tour of New York City in Moss Hart’s Autobiographical Play, Act One
West Coast Catalyst AV Distribution Network Member Custom Plus Distributing Announces Expansion in Northern California
PixelFLEX Adds FLEXLite to Growing Line of LED Screens
HARMAN’s dbx DriveRack PA2 Loudspeaker Management System Makes A Night and Day Difference for Live Sound Engineer Whitney Day

About

Stay up to date on the latest technology news. Select press representatives post company news several times a day. Check back often to get the latest news on product releases, mergers and acquisitions, and product applications. To be included in this virtual press conference, please contact The Wire.

Calendar

January 2014
M T W T F S S
« Dec   Feb »
 12345
6789101112
13141516171819
20212223242526
2728293031  

Your Account

Subscribe

Subscribe to RSS Feed

Subscribe to MyYahoo News Feed

Subscribe to Bloglines

Google Syndication