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StreamGuys Powers In-Store Broadcasts for Custom Channels

Cloud-based streaming architecture supports custom music services with dynamic ad insertions for businesses

BAYSIDE, CALIFORNIA, October 15, 2013 — Internet music service Custom Channels is helping retail businesses like Whole Foods Market transform in-store environments with broadcast-quality audio programs, mixing music and dynamic advertising that deliver a branded, radio-like experience. The company is relying on robust, cloud-based streaming services from StreamGuys to support its customers.

Custom Channels brings a rare broadcast perspective to the growing business of in-store audio streaming. Its principal partners, including President/Co-Founder Dave Rahn, launched Custom Channels following years of experience working at and consulting for radio stations. Today, Rahn and his team leverage their professional production skills and broadcast programming knowledge to build custom in-store programs for retailers like Whole Foods Market, for which they support two-thirds of their stores.

The company recently switched to StreamGuys for content delivery support, recognizing its broadcast expertise as well as its shared spirit of customization to meet client needs.

“We have always used an outside CDN because the specialized technical knowledge required to maintain servers, bandwidth and overall infrastructure is frankly beyond our area of expertise,” said Rahn. “The difference with StreamGuys is that they are not forcing us into one business model for streaming services. They instead provide us with the streaming services that are right for our model, and deliver the ongoing recommendations, support and troubleshooting we need. That helps us keep costs low and leaves us to focus on program content and customer relationships — which is what we do best.”

Custom Channels takes program content beyond music by incorporating dynamic ad insertions in the form of “mid-rolls,” which Rahn cites as a particularly strong tool to trigger ads and promos for in-store streaming models. StreamGuys incorporates third-party ad insertion software into its streaming architecture, targeting broadcasters and IP-based music services that wish to incorporate promotional content in the form of pre-rolls, mid-rolls and post-rolls — and potentially generate new revenue streams.

“The ad insertion software in the StreamGuys architecture allows us to manage content at the server side as opposed to just pushing messages to individual players and boxes,” said Rahn. “For example, we work with a large chain of dental offices, Comfort Dental, with offices all over the country. The mid-roll insertions allow us to take a single Comfort Dental radio channel and insert specialized ads for each region, or even down to the local office level. The messages don’t have to live in the origin stream; instead, we create a place in the stream and insert them on a very targeted basis. It’s a very efficient model, and makes for good use of IP delivery.”

Rahn’s broadcast experience also means a focus on audio quality. Custom Channels currently delivers most audio content using the aacPlus codec at bitrates ranging from 64 to 96 kb/s, and uses other high-quality codecs like Ogg Vorbis for specialty services such as ReMix, which allows customers to create their own custom mixes. Rahn will explore Ogg Opus moving forward, the new versatile, open-source audio codec for low-latency, high-quality audio streaming. StreamGuys is the first CDN to announce support for Ogg Opus audio streaming.

“We’re dealing with businesses, and we try to keep as light of a footprint as possible since there are other demands on their bandwidth and technical infrastructures,” said Rahn. “StreamGuys allows us to use various high-quality, bandwidth-friendly formats so we are comparable to FM quality and usually higher than satellite quality — a sweet spot that our clients can easily handle on their networks.”

Rahn also points to several restaurant brands as Custom Channels clients, including the 200-plus Which Wich sandwich shop chain; and the fast casual Mod Pizza chain based in the Seattle region. Another interesting client is Floyd’s Barbershop, which operates more than 70 barbershops around the country. Custom Channels produces a true “retail radio” station in this case, with full-blown professional production, deejays and live requests.

“We focus on music-conscious brands that essentially want custom radio stations, and many of these clients also stream their channels on their websites,” said Rahn. “Ultimately, StreamGuys offers an ideal service for in-store delivery, whether it’s conventional streaming of a radio station or a business that wants something a little more unique.”

More information on Custom Channels can be found at http://www.customchannels.net.

About StreamGuys, Inc.
In business since 2000, StreamGuys is a provider of audio and video streaming toolsets and services. The company has a reputation for outstanding customer service, a robust and reliable network, and competitive rates. More than 600 clients worldwide, across many industries, depend on their mission-critical service. Projects include serving as the technology backbone for live streaming/podcasting for top public broadcasters such as New York Public Radio, WAMU Washington D.C., KQED San Francisco and WXPN Philadelphia; live video events for major auto racing circuits and the British Royal Wedding; audio streaming for government entities such as D.C. Court of Appeals, U.S. Army, and the National Science Foundation; mobile video content for Cisco Systems; and IPTV content for international broadcaster ABS-CBN.
# # #
StreamGuys, Inc – info@streamguys.com – www.streamguys.com – 707.667.9479
P.O. Box 828 Arcata, California 95518 – fax 707.516.0009

PixelFLEX Introducing New 12mm High-Resolution LED Video Curtain at LDI 2013

PixelFLEX, the leading provider of flexible and lightweight LED video screens, will be introducing a new 12mm high-resolution curtain video panel at LDI 2013 in November (Booth 2321). With the introduction of its 12mm panel, PixelFLEX continues to heighten the industry standard by taking flexible LED screens to another price and performance level.

PixelFLEX’s LED curtains provide a variety of video display options that are simple to operate and set up – videos and images can be sent to the screen using any computer with a DVI-D connection. Flexible in all directions, the curtains are able to bend and shape around structures to adapt to any stage or setting for a more imaginative display effect. In addition to offering an infinite amount of uses for a varied visual appeal, the panels can be stored in a single road case to simplify shipping logistics while minimizing transportation costs.

Modifications can be made easily to the 12mm panel, which is 10.49′ x 2.62′ in size, to provide a personalized video content delivery solution to meet any need. Offering an optimal visual distance at 8m, each 12mm curtain video screen weighs approximately 9.8Kg/sq.m (21.6 lbs), which is 70-80 percent less than most other high-resolution LED video screens of this size.

“Video content is the driving force in marketing and branding – whether it’s for business, churches or individuals,” said Jeremy Byrd, PixelFLEX’s founder and president. “Today, delivering high quality video content is essential to building, strengthening and maintaining your brand. With the introduction of our 12mm LED screen, we’re opening a variety of doors to those looking to improve their brand through greater audience engagement.”

To meet the increased demand for its panels by musicians, houses of worship, universities and other venues, PixelFLEX plans to introduce several other high-resolution LED curtain video screens prior to the LDI Show in Las Vegas. The new line of panels will join PixelFLEX’s growing line of products that include 18mm, 20mm, 25mm, 30mm, 37.5mm, 50mm and 100mm curtain screens, in addition to the company’s LR-4 and LR-8 lightweight rigid video screens for outdoor and indoor applications.

PixelFLEX customers include Luke Bryan, Rodney Atkins, Darius Rucker, Joel Osteen, Google Science Fair, Skillet, Boots & Hearts Festival, Jeremy Camp, University of Iowa, Student Life and Second Baptist Church. Visit PixelFLEX at Booth 2321 during LDI 2013.

For more information on PixelFLEX’s 12mm LED curtain video screen, visit www.LEDCurtain.com. Follow PixelFLEX at www.Facebook.com/PixelFLEXUSA and @LEDCurtain.

Extron Now Shipping Media Presentation Switcher with DTP Extension

Extron Electronics is pleased to announce the immediate availability of the MPS 602, a simple-to-use, six input media presentation switcher for digital and analog sources. It offers digital video switching with three HDCP-compliant HDMI inputs and one DTP 230 twisted pair input, and analog video switching with two RGB inputs that are digitized for distribution to the digital outputs. For increased flexibility, the MPS 602 includes a DTP 230 twisted pair output and an HDMI output that are switch-selectable. The DTP 230 input and output extend video, audio, and bidirectional control signals to DTP 230 transmitters and receivers, each over a single CATx cable up to 230 feet (70 meters). The MPS 602 also includes several audio switching and processing features, available power amplification, plus flexible control options for complete switching and distribution with local and remote display support. The MPS 602 is available in three models: a non-amplified version with a variable preamp output, the MPS 602 SA that adds a stereo 4/8 ohm power amplifier, and the MPS 602 MA with a mono 70 volt amplifier. more

LIVE ON THE GREEN CONCERT SERIES MEETS GROWING AUDIENCE NEEDS WITH PIXELFLEX LED VIDEO CURTAINS

Live On The Green, a free six-week concert series in downtown Nashville produced by independent radio station Lightning 100, recently held its fifth successful series of outdoor shows. During this year’s series, PixelFLEX LED video curtain panels took audience visuals to a new level by providing high-quality video and an up-close experience to everyone in the crowd with their lightweight, flexible and brightly illuminated screens.

The Live On The Green series has grown exponentially from year-to-year; this year, the series drew approximately 12,000 attendees per week to performances by 18 artists, including Michael Franti & Spearhead, Matt Nathanson, Local Natives, and Matt & Kim. For the last two weeks of shows, PixelFLEX provided 12 20mm panels to enhance the audience’s visibility of the stage and, more importantly, the performers.

“With the crowd size we experienced this year, it helped to alleviate the issue of people not being able to see the stage,” explained Chris Paxton, event producer for Live On The Green. “Additionally, the added sponsorship activation potential is a huge opportunity for us; being able to run video that our entire audience can see is something we will be able to deliver to our sponsors next year.”

The PixelFLEX panels were set up to the left of the stage to highlight live video streams while the artists were on stage and display a mix of sponsors in between artists. PixelFLEX handled all the set up and activation for the screens, as the Live On The Green production team needed the application to be turnkey within the small timeframe allotted.

“I was very impressed by the simplicity of set up, as well as PixelFLEX’s ability to successfully deliver an activation of this size and scope under a very limited timeframe,” remarked Paxton. “The team got it up and running on time and it went really well.”

With PixelFLEX LED curtains, videos and images can be sent to the screen using any computer with a DVI-D connection. PixelFLEX curtains are available from low resolution (100mm) to high resolution (6mm), allowing users to demonstrate simple effects or elaborate videos. The high caliber visual components of the curtains come with equally impressive customer service assistance and without the need for an extensive budget.

For more information on PixelFLEX and its growing line of lightweight LED video screens, visit www.LEDCurtain.com. Follow PixelFLEX at www.facebook.com/pixelflexusa or @ledcurtain.

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BenQ Unveils Product Showcase at GTEC 2013

Display Leader Brings Interactive Digital Signage Panels, ZeroFlicker(TM) Monitors, and Collaborative Projection Technology to Canada’s Top Government Tech Conference

TORONTO — Oct. 3, 2013 — BenQ Canada Corp., the world’s No. 1 DLP(R) projector brand and globally renowned provider of digital lifestyle innovations, today announced its product lineup for GTEC 2013. With an award-winning portfolio of projectors, monitors, and digital signage displays, BenQ will showcase new standards in quality, collaboration, and energy savings designed to satisfy the requirements of today’s government facilities. more

X2O Media Delivers Targeted Video, Wayfinding, and Real-Time Social Media at Park Nicollet Clinic – Champlin

Content Management Platform Provides Seamless Interoperability With Cisco(R) IEC-4632 Media Player to Improve Patient, Guest, and Staff Experience

MONTREAL — Oct. 1, 2013 — X2O Media, a provider of visual communications software, has partnered with Park Nicollet Clinic – Champlin in Minnesota to implement a comprehensive digital signage network designed to facilitate interaction with patients and staff throughout the healthcare facility. The dynamic network augments the clinic patient and guest experience with on-demand video content, provides interactive wayfinding, and highlights social media updates in real time. more

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Related Topics: Corporate AV, Digital Signage, News |

Christie Technology Solutions a Major Presence at Worship Facilities Conference and Expo

Christie® , a leader in providing digital display technology to the house of worship market, will display a range of solutions at Worship Facilities Conference and Expo (WFX) at the Dallas Convention Center October 2-4. The expo is the largest showcase of church-related products and services in America and the Christie booth will feature a variety of projection solutions all managed by the Christie Spyder X20 video processor.

Two blended Christie HD10K-M 3-chip DLP® projectors will be featured. With a combination of unparalleled image quality and low cost of ownership, the flexible Christie M Series of 3-chip DLP® projectors provides incomparable results in numerous applications. Available with WXGA, SX+, HD and WUXGA (1920 x 1200) resolution and providing up to 10,000:1 contrast ratio, the industry-leading Christie M Series is equipped with Christie Twist™, which enables edge blending and warping for smooth, clean images from multiple projectors.

The Christie booth will also draw attention to the new Christie LW720 3LCD projector. Featuring 7200 ANSI lumens with only a single lamp and 2500:1 contrast ratio for high brightness and deep and rich blacks, it also has one of the largest lens shift ranges*; giving customers more flexibility for installation locations in houses of worship, meeting rooms and classrooms.

Christie FHD551-W WeatherAll Flat Panel


Another highlight is the WeatherAll™ Christie FHD551-W flat panel. Introduced early this year, the weatherproof 55-inch full HD (1920 x 1080) LED edge lit LCD with optically bonded glass is designed to carry the message outdoors. Designed to withstand the elements, its high brightness LCD communicates to your audience regardless of weather conditions.

Christie is also showcasing the Christie DHD550-G 1-chip DLP® projector. Featuring Dynamic Contrast, which enhances images by increasing the contrast ratio to 5000:1, the Christie DHD550-G delivers superior image quality reliability and affordability in a single lamp design.

The Christie booth will also spotlight the award winning Nitro Solutions with a Christie YK50 dual-arm yoke supporting a Christie LX700 projector. The Christie YK50 is suitable for live events and staging applications in small- to mid-sized venues where moving video and lighting enhance the audience experience, but space is at a premium.

Also on display is a 1-unit wide by 5-unit tall Christie® MicroTiles® wall while two Christie HD14K-M 3-chip DLP® projectors will be utilized during the expo’s keynote address.

* varies on lens

Extron Now Shipping VN-Matrix Codec for 3G-SDI Over IP

Extron Electronics is pleased to announce the immediate availability of the VNC 325 3G-SDI, a VN-Matrix series codec that streams SDI, HD-SDI, or 3G-SDI video and embedded audio over standard IP networks. The VNC 325 transports low latency, production-quality SD or HD video with embedded audio. Two channels of audio can be streamed with video in low bandwidth applications or up to 16 audio channels can be streamed in ancillary – ANC data blocks of four channels. Form factor improvements from the VN-Matrix 300 Series make it compatible with Extron rack mount accessories. more

PixelFLEX Featuring New 7mm High-Resolution LED Video Curtain at LDI 2013

Already the leading provider of flexible and lightweight LED video screens, PixelFLEX announced today that it would be featuring a new 7mm high-resolution curtain video panel at LDI 2013 in November (Booth 2321). With the introduction of its new 7mm video curtain, PixelFLEX is taking flexible LED screens to another price and performance level.

Providing a variety of video display solutions to meet any and all live event needs, PixelFLEX’s LED curtains are easy to operate and set up – videos and images can be sent to the screen using any computer with a DVI-D connection. Flexible in all directions, the curtains are able to bend and shape around structures for a more creative display effect and can be stored in a single road case to simplify shipping logistics while minimizing transportation costs.

PixelFLEX’s 7mm panel is 9.84′ x 2.46′ in size, but modifications can be made easily to provide a customized video content delivery solution to meet any need. Offering an optimal visual distance at 5m, each 7mm curtain video screen weighs approximately 11Kg/sq.m (24 lbs), which is 70-80 percent less than most other high-resolution LED video screens of this size.

“It’s no secret that video content is king, whether you’re a musician on the road, a professional basketball team or a small business,” said Jeremy Byrd, PixelFLEX’s founder and president. “Delivering high quality video content is critical to building and strengthening your brand. With the introduction of our 7mm LED screen, we’re opening a variety of doors to those looking to improve audience engagement.”

To meet the increased demand for its panels by musicians, houses of worship, universities and other venues, PixelFLEX plans to introduce several other high-resolution LED curtain video screens prior to the LDI Show in Las Vegas. The new line of panels will join PixelFLEX’s growing line of products that include 18mm, 20mm, 25mm, 30mm, 37.5mm, 50mm and 100mm curtain screens, in addition to the company’s LR-4 and LR-8 lightweight rigid video screens for outdoor and indoor applications.

PixelFLEX customers include Luke Bryan, Rodney Atkins, Darius Rucker, Joel Osteen, Google Science Fair, Skillet, Boots & Hearts Festival, Jeremy Camp, University of Iowa, Student Life and Second Baptist Church. Visit PixelFLEX at Booth 2321 during LDI 2013.

For more information on PixelFLEX’s 7mm LED curtain video screen, visit www.LEDCurtain.com. Follow PixelFLEX at www.Facebook.com/PixelFLEXUSA and @LEDCurtain.

The Film Society of Lincoln Center Selects Christie Solaria Series Projectors to Light Up Starr Theater at Alice Tully Hall in New York City

The world’s leading digital projection system, the Christie® Solaria® Series, has been selected as digital projector of choice for the Starr Theater at Alice Tully Hall at Lincoln Center, one of the most prestigious movie premiere venues in the United States. Preferred Christie dealer Digital Media Systems performed the installation in preparation for the 51st Annual New York Film Festival (NYFF), which will run from September 27 to October 13. The 4K resolution Christie projection system debut on Friday, with the festival’s Opening Night world premiere of “Captain Phillips,” a film starring Tom Hanks and based on the true story of the 2009 seizure by four Somali pirates of the Maersk Alabama cargo ship.

Alice Tully Hall (Photo by Mark Bussell)


“The Film Society of Lincoln Center takes a lot of pride in the work it does, supporting and showcasing innovative films by well-known and aspiring filmmakers alike. Our festivals are truly a time to celebrate the moving image and the powerful narratives that can be told through this medium,” said Lesli Klainberg, managing director, the Film Society of Lincoln Center. “At Alice Tully Hall, we show the highest-profile events of the festival, including NYFF official selections and gala tributes. In recent years, many of these have used Christie projectors. We are confident that Christie will always deliver, and are excited that the firm’s projectors will form part of the technology cornerstone for Alice Tully Hall.”

Craig Sholder, vice president, Entertainment Solutions, Christie, noted, “Alice Tully Hall is more than just a place to watch a movie on the big screen. Directors, filmmakers, and actors are all excited when their works premiere before thousands of distinguished guests at this historic and esteemed New York City venue. It’s a vote of confidence in Christie by the Film Society of Lincoln Center that they would choose our technology to debut landmark cinematic works for years to come.”

Gregg Paliotta, president and owner of Digital Media Systems, said that two Christie CP4230 4K DLP® digital cinema projectors will be converged and synchronized to display 3D movies with double the brightness levels of typical 3D presentations, while a single Christie CP4230 will be used to show 2D content in rich 4K resolution, attesting to the high brightness levels of Christie projectors.

“The Film Society wanted the most reliable, powerful, and accurate projection system to anchor the world-renowned Alice Tully Hall, not just for the festival, but for all of its high-profile events year-round,” said Paliotta. “Having used Christie projectors at other iconic Lincoln Center venues, as well as at countless venues throughout New York City, I am confident that Christie projectors are the best choice for the job.”

The New York Film Festival, organized by the Film Society of Lincoln Center, is North America’s second oldest film festival, drawing thousands of people to New York City every year to see exciting world premieres, award winning films, and participate in workshops and panel discussions across seven venues on Lincoln Center’s campus. Alice Tully Hall is the premiere venue for the festival, screening many of its most anticipated events.

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